BIBI STRIKES AGAIN!

nancy dang: hi [09:16:33 AM]
nancy dang: how are you? [09:16:44 AM]
nancy dang: the sound have problem [09:17:02 AM]
nancy dang: When i review, the sound stop [09:17:37 AM]
Catalin: When you review what exactly? And where? [09:22:58 AM]
nancy dang: may you help me how to fix? [09:17:58 AM]
nancy dang: review in the Pinnacle [09:18:29 AM]
nancy dang: screen of pinnacle [09:18:47 AM]
Catalin: Please update your sound card drivers to the latest version available. To do that you have to go to the website of the manufacturer of your sound card and download the latest drivers from there. [09:24:21 AM]
nancy dang: may you give me this link? [09:20:04 AM]
Catalin: I'm sorry but I do not know what sound card you are using. You have to find out what sound card you are using and download the appropriate drivers from its manufacturer's website. [09:26:31 AM]
nancy dang: ok [09:21:46 AM]
nancy dang: but [09:21:52 AM]
nancy dang: when i select..Toolbox...Change volume... [09:22:37 AM]
nancy dang: I see in the window [09:22:49 AM]
nancy dang: the right [09:23:08 AM]
nancy dang: have the icon [09:23:27 AM]
nancy dang: the icon move from fefl to right.. [09:23:56 AM]
nancy dang: when I review [09:24:06 AM]
nancy dang: the icon move to the end right..the stop stop.. [09:24:29 AM]
Catalin: Yes, that means you have old soundcard drivers. [09:30:20 AM]
nancy dang: before I don't see thic icon...how to remove this icon? [09:25:17 AM]
Catalin: That means you have old soundcard drivers. [09:30:41 AM]
nancy dang: yesterday..I did see that [09:25:45 AM]
nancy dang: I just see like that [09:26:00 AM]
Catalin: I'm sorry but I do not quite understand. Please rephrase and be more specific. [09:31:24 AM]
nancy dang: ok [09:26:32 AM]
nancy dang: when I review [09:26:56 AM]
nancy dang: I move the line in the Change volume of the Toolbox [09:27:57 AM]
nancy dang: that why the sound stop [09:28:15 AM]
Catalin: That is because of old soundcard drivers. Please update your sound card drivers to the latest version available. To do that you have to go to the website of the manufacturer of your sound card and download the latest drivers from there. [09:33:48 AM]
nancy dang: ok [09:29:19 AM]
nancy dang: how to know what kind the sound my computer? [09:29:54 AM]
Catalin: You'll have to contact the people that sold you the card. [09:35:16 AM]
nancy dang: the sound buil in the computer [09:30:39 AM]
Catalin: Then, the manufacturers of your motherboard. [09:36:07 AM]
nancy dang: ok [09:31:11 AM]
nancy dang: thanks [09:31:15 AM]
nancy dang: have a nice day [09:31:25 AM]
Catalin: You too. Good-bye. [09:36:36 AM]
nancy dang: ibi [09:31:40 AM]

Se pare ca nu mai stie sa zica nici "BIBI". Doar "IBI".

BIBI!

Hi, my name is Catalin. How may I help you? [09:55:38 AM]
nancy dang: hi [09:55:43 AM]
nancy dang: how are you? [09:55:53 AM]
nancy dang: after I edit ...I burn dvd..but..khen i playback...DVD no sound..only picture..may you help me? [09:57:03 AM]
Catalin: Where exactly are you playing it back? On a DVD player or on the computer? [09:57:45 AM]
nancy dang: I playback on a DVD player [09:58:11 AM]
Catalin: Please play it on a computer and tell me if the same happens. [09:58:27 AM]
nancy dang: yeah [09:58:38 AM]
Catalin: The same happens? [09:59:27 AM]
nancy dang: wait ..please [10:00:39 AM]
nancy dang: on the computer...hear voice [10:02:26 AM]
Catalin: That means the DVD was created properly. The problem lies within your DVD player. [10:02:44 AM]
Catalin: You could try to update the DVD player's firmware. [10:02:52 AM]
nancy dang: how to update DVD player? [10:03:17 AM]
nancy dang: all the DVD ...playback ,,ok [10:03:40 AM]
nancy dang: only this DVD..no sound [10:03:53 AM]
nancy dang: now I try again thic DVD on DVD player.. [10:04:29 AM]
Catalin: To update the firmware, you have to go to the website of the manufacturer of your DVD player and follow the firmware upgrade procedure from there. [10:05:16 AM]
nancy dang: ok [10:07:37 AM]
nancy dang: I just check. [10:07:51 AM]
nancy dang: in the sofware studio [10:08:44 AM]
nancy dang: change volume [10:09:05 AM]
nancy dang: I see 3 colums [10:09:30 AM]
nancy dang: the first colum...It's work [10:09:56 AM]
nancy dang: the second and the third..no work.. [10:10:27 AM]
Catalin: I'm sorry but you'll have to rephrase. What are you referring about exactly? [10:10:55 AM]
nancy dang: ok [10:11:09 AM]
nancy dang: when i edit ..done [10:11:44 AM]
nancy dang: I preview on the computer [10:12:00 AM]
nancy dang: the DVD before...I see on the change voice...2 columes ..work [10:13:12 AM]
nancy dang: this DVD..when I playback..I see on the change voice...2 colume ..no work.. [10:14:01 AM]
nancy dang: this DVD..only work..the first colume [10:14:33 AM]
Catalin: I'm sorry but i do not understand. Please rephrase. [10:15:57 AM]
nancy dang: ok [10:16:05 AM]
nancy dang: on the toolbox... [10:16:21 AM]
nancy dang: I collect the change voice [10:16:46 AM]
nancy dang: the change voice..have 3 columes [10:17:09 AM]
Catalin: What columns are you referring to exactly? [10:18:37 AM]
nancy dang: the fist colume..work [10:18:58 AM]
nancy dang: 2 columes no work [10:19:14 AM]
Catalin: What columns, please? Where exactly? [10:19:52 AM]
nancy dang: the colume in the change voice [10:20:12 AM]
nancy dang: toolbox.....change volume.. [10:20:46 AM]
Catalin: What is a "colume", please? [10:22:01 AM]
nancy dang: the first colume ..ok [10:22:21 AM]
nancy dang: the second and the third..no work [10:22:42 AM]
Catalin: What do you mean by "colume" exactly? [10:23:02 AM]
nancy dang: wait ..please [10:24:19 AM]
nancy dang: toolbox.....change volume... [10:26:49 AM]
nancy dang: in the change volume have 3 columes [10:27:08 AM]
nancy dang: the 1....ok [10:27:46 AM]
nancy dang: the 2 and 3...no work [10:27:58 AM]
nancy dang: how to fix...the 2 and 3? [10:28:23 AM]
Catalin: What are referring to when you say "columes"? [10:29:41 AM]
Catalin: I'm sorry but i really do not understand. [10:29:48 AM]
nancy dang: ok [10:29:55 AM]
nancy dang: Toolbox....ok [10:30:17 AM]
nancy dang: I select...change volume in the Toolbox [10:31:10 AM]
nancy dang: the window pop up... [10:31:47 AM]
nancy dang: in the window pop up have three columes [10:32:41 AM]
nancy dang: each colume have icon [10:35:28 AM]
nancy dang: the 2 colume have icon speaker [10:36:13 AM]
nancy dang: the 3 colume have icon music [10:36:47 AM]
nancy dang: and 2 this columes no work [10:37:10 AM]
nancy dang: now I try again [10:38:16 AM]
nancy dang: on the left in the software studio [10:38:38 AM]
nancy dang: the icon speaker.. [10:39:09 AM]
nancy dang: 3 columes in the icon speaker of the software studio [10:39:49 AM]
nancy dang: may i speake with you? [10:41:03 AM]
nancy dang: may I talk with you? [10:41:29 AM]
Catalin: Those are the sound overlay sliders. Those work only if you have sound in the sound overlay timeline. [10:44:59 AM]
Catalin: Those are separate from the normal sound so it's ok if they do not appear as working. [10:45:14 AM]
nancy dang: ok [10:45:44 AM]
nancy dang: the sound overlay sliders..how to get it? [10:46:53 AM]
Catalin: You have to put sound on the two additional timelines in Studio. On the storyboard view, you have two additional timelines below (one with a speaker icon and one with a musical note icon). You have to put sound there for the two sliders to become active. [10:48:05 AM]
nancy dang: ok [10:50:04 AM]
nancy dang: I can not slide the level.. [10:52:24 AM]
nancy dang: when I review DVD [10:54:28 AM]
nancy dang: the voice I add ok [10:54:46 AM]
Catalin: You cannot do anything with them if you do not have the additional sound timelines filled with sound. You'll find more details about this in the manual. [10:54:46 AM]
nancy dang: the voice in the film..no work [10:55:01 AM]
nancy dang: may you give me the link about this problem? [10:56:13 AM]
Catalin: You cannot do anything with them if you do not have the additional sound timelines filled with sound. You'll find more details about this in the manual. [10:56:13 AM]
nancy dang: ok [10:58:00 AM]
nancy dang: thanks for help me [10:58:49 AM]
Catalin: You are welcome. Good-bye. [10:59:14 AM]
nancy dang: bibi [10:59:24 AM]
'nancy dang' disconnected ('Concluded by End-user'). [10:59:44 AM]

FFS!

[00:00:00] Hi, my name is Catalin. How may I help you?
[00:01:03] Nick: hi, yes i want to import HDV1080i recorded via firewire and save it as an avi file at its full size of 1440x1080.. is that pssible with studio 11?
[00:01:56] Catalin: Yes, Studio is capable of HD output.
[00:02:09] Nick: in avi format at full 1440x1080 ?
[00:05:35] Catalin: Yes, Studio supports 1080i.
[00:05:51] Nick: when saving as avi file format though?
[00:06:38] Catalin: No, as a Windows Media File.
[00:07:08] Nick: so theres no way to do it as avi? no patch or download or anything?
[00:07:34] Catalin: No, only as a Windows Media File.
[00:07:50] Nick: why not? :'(
[00:08:17] Catalin: Because this is how it was designed.
[00:08:34] Nick: but why? pinnacle doesnt like avi files?
[00:09:20] Catalin: No, that's just the way the software was designed.
[00:09:42] Nick: could you ask them to program a patch for it so it can?
[00:10:02] Catalin: No.
[00:10:13] Nick: please? for me?
[00:10:48] Catalin: Excuse me?
[00:11:07] Nick: could you ask the designers to do it, as a favor for me?
[00:11:48] Catalin: I'm afraid not.
[00:12:18] Nick: oh... did i do something wrong? i thought we had a connection catalin
[00:12:31] Catalin: Excuse me???
[00:12:39] Nick: do ya love me?
[00:13:18] Catalin: I am a man.
[00:13:30] Nick: do you think you could learn to love me?
[00:13:49] Catalin: I think not.
[00:13:59] Catalin: Please disconnect as i cannot love you.
[00:14:18] Nick: but you saw my downstairs mix up... and we had the AVI file talk times
[00:14:29] Nick: its how love begins, dont you think?
[00:15:27] Catalin: NO. Please disconnect. I am married and i have 5 children.
[00:16:18] Catalin: I f you have no further questions, please disconnect.
[00:16:53] Nick: would you love me if I wore my robe and wizard hat?
[00:17:15] Catalin: I f you have no further questions, please disconnect.
[00:17:43] Nick: sorry... i guess you couldnt learn to love me after all
[00:17:58] Catalin: I f you have no further questions, please disconnect.
[00:18:01] Nick: so what do you think of that whole chris crocker / leave brittney alone thing? crazy eh?
[00:19:23] Catalin: Please disconnect or i will disconnect you.
[00:19:33] Nick: whatcha' wearin' ?
[00:20:01] Catalin: Please disconnect or i will disconnect you.
[00:20:39] Catalin: If you have no more problems, i'm going to be forced to disconnect you.
[00:20:51] Nick: im wearing ladies panties... hehehe and im a man... how naughty dont you think?
[00:20:55] Nick: im also wearing my robe and wizard hat
[00:21:42] Catalin: I will disconnect you now.
[00:21:45] Catalin: disconnected